Volunteers may be recruited from churches or the local community. They are not required to have a personal Christian faith, but should be willing to work within this ethos. Volunteers will have a desire to work in this project to serve, journey with and support people who are experiencing homelessness. A range of skills and abilities amongst volunteers will add value to the Winter Shelter project e.g. listening, cooking, first aid etc. Volunteers will offer a non-judgmental approach that attempts to meet guests ‘where they are at’. Volunteers should recognise that the realities of poverty, class, racism, social isolation, past trauma, sex-based discrimination and other social factors affect our guests.
Volunteers will be recruited through church visits, newsletters, social media and word of mouth.
Volunteers will complete an online registration form and agree to integrity checks being carried out – Working with Children Check and personal reference check.
On notification of a successful application, volunteers will be required to attend a compulsory training session.
Volunteers will sign the Volunteer Agreement Form.
Training for volunteers will cover:
- Overview of homelessness
- Overview of policies and procedures with specific focus on dealing with inappropriate
- Behaviour, substance use and health and safety
- Listening and conversation skills
Volunteers will be provided with a Volunteer Handbook. This will provide information covered in training, along with additional information on volunteer roles, expectations and responsibilities.
Volunteers will be rostered onto shifts as follows: 5.30-10pm (min 3 volunteers + cooks), 10pm-7am (3 volunteers, with two being awake at any time), 7am-9.30 am (min 2 volunteers). Maximum number of guests will be 10, but likely to be less initially.